Privacy Policy

Last updated: Jan 07, 2026 12:52 PM

We value your privacy very highly. Please read this Privacy Policy carefully before using the www.profitechbookkeeping.com website (the “Website”) operated by ProfiTech Bookkeeping Inc., a(n) Corporation formed in New Brunswick, Canada (“us, we, our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to or use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including but not limited to visitors, users and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of this Privacy Policy, you do not have our permission to access or use the Website.

What information we collect and store

We collect and store any and all information that you enter on this Website. We collect and store the following information about you:

Identifying information - Name

Specific piece of information

Name

Where we get this information

Information submitted by the consumer
The observation and recording of activities by the business, such as through the use of cookies

How we use this information

Booking and managing calendar appointments
Enforcing our Terms of Service
Marketing and advertising
Performing services
Providing customer service
Resolving disputes
Responding to consumer messages

Identifying information - Phone number

Specific piece of information

Phone number

Where we get this information

Information submitted by the consumer
The observation and recording of activities by the business, such as through the use of cookies

How we use this information

Booking and managing calendar appointments
Enforcing our Terms of Service
Marketing and advertising
Performing services
Providing customer service
Resolving disputes
Responding to consumer messages
Sending SMS messages

Identifying information - IP address

Specific piece of information

IP address

Where we get this information

Information submitted by the consumer
The observation and recording of activities by the business, such as through the use of cookies

How we use this information

Analytics
Booking and managing calendar appointments
Detecting security incidents
Enforcing our Terms of Service
Marketing and advertising
Performing services
Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities
Providing customer service
Resolving disputes
Responding to consumer messages

Identifying information - Email address

Specific piece of information

Email address

Where we get this information

Information submitted by the consumer
The observation and recording of activities by the business, such as through the use of cookies

How we use this information

Booking and managing calendar appointments
Enforcing our Terms of Service
Marketing and advertising
Performing services
Providing customer service
Resolving disputes
Responding to consumer messages

Identifying information - Device identifier

Specific piece of information

Device identifier

Where we get this information

Information submitted by the consumer
The observation and recording of activities by the business, such as through the use of cookies

How we use this information

Analytics
Booking and managing calendar appointments
Detecting security incidents
Enforcing our Terms of Service
Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities
Resolving disputes

Identifying information - Online identifier

Specific piece of information

Online identifier

Where we get this information

Information submitted by the consumer
The observation and recording of activities by the business, such as through the use of cookies

How we use this information

Analytics
Booking and managing calendar appointments
Detecting security incidents
Enforcing our Terms of Service
Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities
Resolving disputes

Internet or other electronic activity - Browsing history

Specific piece of information

Browsing history

Where we get this information

The observation and recording of activities by the business, such as through the use of cookies

How we use this information

Detecting security incidents
Enforcing our Terms of Service
Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities
Resolving disputes

Internet or other electronic activity - Search history

Specific piece of information

Search history

Where we get this information

The observation and recording of activities by the business, such as through the use of cookies

How we use this information

Detecting security incidents
Enforcing our Terms of Service
Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities
Resolving disputes

Internet or other electronic activity - Information regarding your interaction with our website or application

Specific piece of information

Information regarding your interaction with our website or application

Where we get this information

The observation and recording of activities by the business, such as through the use of cookies

How we use this information

Analytics
Detecting security incidents
Enforcing our Terms of Service
Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities
Resolving disputes

Identifying information - Calendar account information

Specific piece of information

Calendar account information

Where we get this information

Information submitted by the consumer
The observation and recording of activities by the business, such as through the use of cookies

How we use this information

Booking and managing calendar appointments

With whom we share your personal information

We share the personal information below with the following categories of third parties for the following reasons:

Identifying information - Name

Specific piece of personal information shared

Name

Categories of third parties with whom personal information is/was shared

Calendar booking vendors
Content management systems
Customer management systems
Data linking platforms
Email marketing vendors
Email service providers
Hosting providers
Website or application development and design vendors

Reason(s) for sharing

To analyze your interactions with us or our website
To book and manage calendar appointments
To build new website features
To detect and resolve security incidents
To fix bugs or identify and repair errors
To host our website
To market to you via email
To provide you with our website
To send you emails
To transfer your information onto different platforms that we use to manage our interactions with you

Identifying information - Phone number

Specific piece of personal information shared

Phone number

Categories of third parties with whom personal information is/was shared

Calendar booking vendors
Content management systems
Customer management systems
Data linking platforms
Email marketing vendors
Email service providers
Hosting providers
SMS Campaign Service Providers
Website or application development and design vendors

Reason(s) for sharing

To analyze your interactions with us or our website
To book and manage calendar appointments
To build new website features
To detect and resolve security incidents
To fix bugs or identify and repair errors
To host our website
To market to you via email
To provide you with our website
To send you emails
To send you SMS messages
To transfer your information onto different platforms that we use to manage our interactions with you

Identifying information - IP address

Specific piece of personal information shared

IP address

Categories of third parties with whom personal information is/was shared

Calendar booking vendors
Content management systems
Customer management systems
Data analytics providers
Data linking platforms
Email marketing vendors
Email service providers
Hosting providers
Security services vendors
Spam prevention vendors
Website or application development and design vendors

Reason(s) for sharing

To analyze your interactions with us or our website
To book and manage calendar appointments
To build new website features
To detect and resolve security incidents
To fix bugs or identify and repair errors
To host our website
To market to you via email
To prevent, detect, and remove spam
To prevent, detect, and resolve security issues
To provide you with our website
To send you emails
To transfer your information onto different platforms that we use to manage our interactions with you

Identifying information - Email address

Specific piece of personal information shared

Email address

Categories of third parties with whom personal information is/was shared

Calendar booking vendors
Content management systems
Customer management systems
Data linking platforms
Email marketing vendors
Email service providers
Hosting providers
Website or application development and design vendors

Reason(s) for sharing

To analyze your interactions with us or our website
To book and manage calendar appointments
To build new website features
To detect and resolve security incidents
To fix bugs or identify and repair errors
To host our website
To market to you via email
To provide you with our website
To send you emails
To transfer your information onto different platforms that we use to manage our interactions with you

Identifying information - Device identifier

Specific piece of personal information shared

Device identifier

Categories of third parties with whom personal information is/was shared

Calendar booking vendors
Content management systems
Data analytics providers
Hosting providers
Security services vendors
Spam prevention vendors
Website or application development and design vendors

Reason(s) for sharing

To analyze your interactions with us or our website
To book and manage calendar appointments
To build new website features
To detect and resolve security incidents
To fix bugs or identify and repair errors
To host our website
To prevent, detect, and remove spam
To prevent, detect, and resolve security issues
To provide you with our website

Identifying information - Online identifier

Specific piece of personal information shared

Online identifier

Categories of third parties with whom personal information is/was shared

Calendar booking vendors
Content management systems
Data analytics providers
Hosting providers
Security services vendors
Spam prevention vendors
Website or application development and design vendors

Reason(s) for sharing

To analyze your interactions with us or our website
To book and manage calendar appointments
To build new website features
To detect and resolve security incidents
To fix bugs or identify and repair errors
To host our website
To prevent, detect, and remove spam
To prevent, detect, and resolve security issues
To provide you with our website

Internet or other electronic activity - Browsing history

Specific piece of personal information shared

Browsing history

Categories of third parties with whom personal information is/was shared

Content management systems
Hosting providers
Security services vendors
Spam prevention vendors
Website or application development and design vendors

Reason(s) for sharing

To build new website features
To detect and resolve security incidents
To fix bugs or identify and repair errors
To host our website
To prevent, detect, and remove spam
To prevent, detect, and resolve security issues
To provide you with our website

Internet or other electronic activity - Search history

Specific piece of personal information shared

Search history

Categories of third parties with whom personal information is/was shared

Content management systems
Hosting providers
Security services vendors
Spam prevention vendors
Website or application development and design vendors

Reason(s) for sharing

To build new website features
To detect and resolve security incidents
To fix bugs or identify and repair errors
To host our website
To prevent, detect, and remove spam
To prevent, detect, and resolve security issues
To provide you with our website

Internet or other electronic activity - Information regarding your interaction with our website or application

Specific piece of personal information shared

Information regarding your interaction with our website or application

Categories of third parties with whom personal information is/was shared

Content management systems
Data analytics providers
Hosting providers
Security services vendors
Spam prevention vendors
Website or application development and design vendors

Reason(s) for sharing

To analyze your interactions with us or our website
To build new website features
To detect and resolve security incidents
To fix bugs or identify and repair errors
To host our website
To prevent, detect, and remove spam
To prevent, detect, and resolve security issues
To provide you with our website

Identifying information - Calendar account information

Specific piece of personal information shared

Calendar account information

Categories of third parties with whom personal information is/was shared

Calendar booking vendors
Content management systems
Hosting providers
Website or application development and design vendors

Reason(s) for sharing

To book and manage calendar appointments
To build new website features
To detect and resolve security incidents
To fix bugs or identify and repair errors
To host our website
To provide you with our website

We will not share your actual consent to receiving SMS messaging with any third parties or affiliates. This means that when you consent to receiving SMS messages from us, this will not automatically opt you into receiving SMS messaging from any other company.

SMS messaging

We will only send you SMS messages if you consent to us doing so. We obtain SMS consent via opt-in messages when you subscribe to receive text messages. If you opt in, we will send you informational messages. Our SMS program can be described as follows: Appointment reminders All messages will originate from random number. We will send you messages 1 time. Please note that messaging frequency may vary. Message and data rates may apply.

You may opt out of SMS messages at any time by texting “Stop”. You may also opt out by emailing us at info@profitechbookkeeping.com. If you would like to re-subscribe to receiving SMS messages from us, you can do so by contacting us. If you need assistance with SMS messaging, you can obtain that assistance by texting "help". If you text “Help” to us, you will receive the following reply: a message explaining options like replying "STOP" to opt out or "START" to opt back in For additional information regarding SMS messaging, please read our Terms of Service: https://profitechbookkeeping.com/terms-of-service. We use Calendly to send SMS messages. To learn more about their privacy practices and terms, please read their Privacy Policy and Terms of Service.

How we protect your personal information

We have implemented the following measures to protect and safeguard your personal information:

Limiting the amount of personal information that we collect to strictly necessary only
Using SSL encryption or other secure technologies when receiving or sending personal information beyond internal networks
Destroying and/or deleting personal information once we no longer need it
Screening (e.g. performing background checks) all employees with access to personal information
Training our employees on best security practices
Requiring our employees to sign confidentiality agreements
Implementing and monitoring intrusion prevention and detection systems (e.g. anti-virus software)
Maintaining up-to-date software and safeguards
Implementing physical security measures

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website sets cookies. Please visit our Cookie Policy to learn more about what cookies we set, why we set them, and how to change your cookie settings.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform them that they cannot use this Website.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt-out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/. This Website also uses the following additional analytics program(s) to collect information about you and your behaviors: HighLevel, Inc.. To learn how to opt-out, please visit the website(s) of the analytics program(s) listed. You can also opt out of cookies by using our cookie consent banner.

Security and spam prevention

This Website uses reCAPTCHA. ReCAPTCHA is a service from Google that helps distinguish between humans and bots, thereby helping prevent spam. reCAPTCHA works by collecting hardware and software information, such as device and application data and the results of integrity checks, sending that data to Google.

Your rights

Depending upon where you reside‚ you may have the following rights with regard to your personal information:

The right to access the personal information that we hold about you.

Applies To

Residents of Canada and Quebec

The right to request that we amend any of the information that we have collected about you.

Applies To

Residents of Canada and Quebec

The right to withdraw your consent to the processing of your personal information.

Applies To

Residents of Canada and Quebec

The right to lodge a complaint regarding our collection, sharing, and processing of your personal information with competent authorities in the proper jurisdiction.

Applies To

Residents of Canada and Quebec

The right to opt out of tracking of your location.

Applies To

Residents of Quebec

The right to opt out of the use of your personal information for the purposes of profiling in furtherance of decisions that could produce legal or similarly significant effects concerning you.

Applies To

Residents of Quebec

The right to opt out of the use of your personal information for automated decision making purposes.

Applies To

Residents of Quebec

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

Sylvia Mallet
Owner
info@profitechbookkeeping.com
1-877-420-1926
957 Shediac River Rd Saint-Philippe NB E1H 1R8
Canada
https://profitechbookkeeping.com

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

Name
Email address

Please note that we may be unable to process your request if you do not provide us with the above information.

We will respond to most consumer requests within 30 days of receipt. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

Accountability

The following person is accountable and responsible for our privacy practices and procedures:

Sylvia Mallet
Owner
1-877-420-1926
info@profitechbookkeeping.com

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this File a Privacy Complaint (Canada) page or calling 1-800-282-1376. Residents of Quebec may also lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out this Quebec Privacy Commission page or calling 1-888-528-7741.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Transferring data

We may transfer your personal information for processing to USA. This means that your information may be processed outside of your country of residence and it may be accessible to law enforcement and national security authorities of that country and jurisdiction. Please note that we use standard contractual clauses, additional safeguards, and adequacy decisions to transfer data.

Questions

If you have any questions about this Privacy Policy, please contact us at info@profitechbookkeeping.com.